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Measure Technician Austin, TX

19-nov-2022

Austin, US

What are we looking for

Stone Systems (www.stone-systems.com) is the largest network of commonly owned stone fabrication shops in the North America. Currently, there are 10 Stone Systems shops throughout the US. The company is part of the Cosentino group (www.cosentino.com), a dependable and reliable stone surface manufacturer with over 70 years of experience in the natural stone industry. In addition to having the largest production capacity of any manufacturer of quartz and other surfacing products, Cosentino also has a worldwide distribution network. 
 

What you will do

Provide accurate digital templates as well as the best service and communication with our customers during the measure process. 
Travel to the client’s location, capture the required data and measurements from each job with our software, and submit all documentation in a timely manner. Measure jobs scheduled daily and accurately in order to ensure templates are sent in a timely manner to the shop.
Must complete work orders by making notations for all required measurements, polished edges, cutouts plus radiuses in the tops and any other necessary specification desired by the customer for the job.
Responsible to set the expectations and educate our customers with industry and service provider guidelines.
Responsible for meeting/exceeding performance standards related to timely measure, uploading all measure files and photos immediately to company CRM.
Communicate in a professional demeanor with customers over the phone and in person, to provide critical information to the customer concerning the templating and installation process and in turn receive great voice of customer scores.
Communicate offered purchasable upgrades to ensure the best product is delivered to customer.
Collaborate with Customer Service Manager, Installation Manager on topics relevant to the job, workload and service as needed.
Understand and follow all job site safety rules and regulations.
Perform miscellaneous duties as assigned.

What you need to succeed

EXPERIENCE

Required
3 years relevant experience working with home center measures.
1 year experience working with 2D laser templating and DXF files.

EDUCATION

Required
High School Diploma/GED

KNOWLEDGE
Required
Proficiency in Microsoft Office (Excel, Outlook, etc.)
Knowledge of stone product and differences in natural stone and engineered stone when applied.

SKILLS

Required
Ability to communicate and interact effectively with customers.
Ability to travel/drive locally 100% of the time for long distances between projects throughout designated areas.
Ability to work independently without supervision.
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (up to 20 pounds).

PREFERRED BEHAVIORS

Required
Organization Skills
Team Player
Attention to Detail
Multitask
Agreeable

What do we offer

You will join a company:

With an international mindset and presence in 100+ countries
With an amazing growth story, sustained by an extraordinary innovation with products such as Silestone®, Dekton® and Sensa by Cosentino®
In which you will be able to grow your career and develop your leadership skills

About Cosentino

At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality and beauty describe our value proposition to the different market stakeholders and end Clients. www.cosentino.com With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you.  

Cosentino is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.”  

*If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686-5060 or at our email address: talentacquisition@cosentino.com*-


Área de trabajo: Fabrication, Manufacturing

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