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Showroom Specialist Fairfield, NJ

29-jul-2022

Fairfield, NJ, US

What are we looking for

At Cosentino (www.cosentino.com) we are looking for a Showroom Specialist located in Fairfield, NJ, who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of.

What you will do

As the Showroom Specialist, you will be responsible for providing an excellent customer experience to all visitors and assisting with the day-to-day operations in the Center Showroom. Your daily tasks will include guest relations, customer service assistance, training, and events coordination. The goal is to identify and generate quality sales leads and then partner with the local sales team, which allows them to follow up on the leads and convert them into sales and projects.
Your objective is to drive the walk-in or appointment visitor closer to a sale, and proactively organize events at the Center that are geared toward educating potential customers about Cosentino’s materials and their applications.

Will also play a key role in enhancing our showrooms within targeted local industries (builders, architects, designers, commercial, etc.) and key industry organizations (AIA, ASID, etc). 
In this role, you will proactively reach out to clients in order to achieve individual and team goals. 

Your ability to network and find business opportunities through events hosted at our City Center and showrooms is an integral key part of this role. 


Sales Responsibilities: 

  • Welcome and engage every customer and provide the best customer experience, with the goal of developing long-term relationships and fostering brand loyalty.
  • Assist all walk-ins & customers with appointments that arrive at the showroom. 
  • Provide support face-to-face in the showroom or over the phone and via email to better help customers understand the benefits of the Cosentino brand.
  • Support the sales team by preparing sample shipments for customers and end-users, checking stock for materials when requested, as well as highlighting possible stock issues that may arise to help them achieve and exceed sales targets. 
  • Work with the General Manager and sales team to increase traffic within the Center and leads. 
  • Properly register visits and leads in SalesForce.
  • Develop and build relationships with key architects and designers in the area.
  • Weekly follow-up on selected slabs to ensure all sale orders are current for material on hold.

Organization and Administration Responsibilities: 

  • Filter the leads of the Center via phone call and only forward the ones with potential.
  • Organize and plan events in advance, coordinating content and making sure we have qualified attendees.
  • Responsible for execution of events: invitations, catering, logistics, publicity, and mailing
  • Ensure daily entry of all customer visits in Salesforce 
  • Ensure the showroom is always in perfect condition: this includes, but is not limited to the cleanliness of all furniture, equipment, supplies, and placing marketing materials. 
  • Manage and maintain the showroom: this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials, and attending to visitors daily and during events. 
  • Manage the administrative tasks required for suppliers. 
  • Support the CSRs with pick-up orders.
  • Perform and keep records of documents in the Center according to its needs. This includes but not limited to, accounts receivable, accounts payable, invoices, credits, tax certificates and customer payment records.

What you need to succeed

EXPERIENCE
Required:

  • 5+ experience in sales 
  • 3+ experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales
  • Preferably 2+ experience in interior design industry.

EDUCATION
Required:

  • High School Diploma or GED

Desired:

  • Bachelor’s Degree in interior design, architecture or similar 

Preferred:

  • Bilingual Spanish/English 

KNOWLEDGE
Required:

  • Proven Success in Sales, Marketing and Customer Service 
  • Knowledge of the interior design industry 

Desired:

  • Knowledge of the building or decoration market

SKILLS

  • Ability to interact and network with professionals at all levels in the commercial industry. 
  • Ability to identify business opportunities, generate leads and promote sales.
  • Ability to develop and maintain a strong working relationship with internal and external parties. 

What we offer

You will join a company: 

  • With an international mindset and presence in 80+ countries
  • With an amazing growth story, sustained by an extraordinary innovation with products such as Silestone®, Dekton® and Sensa by Cosentino®
  • In which you will be able to grow your career and develop your leadership skills 

About Cosentino

Cosentino, the world's leading producer of Silestone quartz surfaces, is a family-owned business. It focuses on the design, production and distribution of architectural and decorative solutions made from natural stone. It creates and defines leading products that are designed to provide innovative and functional solutions for the home and public spaces under the criteria of careful design, innovation and environmental respect. The group based its development on international expansion and an innovative research program, which enables it to use the most advanced technology to obtain new materials. Cosentino's activity covers the entire natural stone manufacturing process, from extraction and processing to the installation of quartz surfaces, such as kitchen and bathroom worktops, cladding and other products.

Cosentino is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.”

If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686-5060 or at our email address: talentacquisition@cosentino.com


Área de trabajo: Interior Designer, Creative

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