Showroom Specialist

Qué estamos buscando

At Cosentino (www.cosentino.com) we are looking for a Showroom Specialist to join our City Center located in Málaga. The City Centers are an example of Cosentino’s total commitment to the AD community.

The City Center is the epicenter of Cosentino’s commercial model, and its mission is to provide an aspirational experience that attracts and inspires Designers, End Consumers, Architects, and all other Cosentino business partners. The City Center is a hub for our global community, and a tool for showcasing the versatility of our materials and our brands.

Cuáles serán tus funciones

As the Showroom Specialist you will assist with the day to day operations in the Cosentino City showroom. Your daily tasks will include guest relations, customer service assistance, events coordination as well as visiting certain customer accounts.

When the Showroom Specialist is in the City Center, the goal is to identify and generate sales leads and then partner with the local sales team, which allows them to follow up on the leads and convert into sales and projects. Also, as part of the responsibilities, it will be visiting specific accounts and develop relationships and generate direct sales through those accounts.

Will also play a key role on enhancing our showrooms within targeted local industries (builders, architects, designers, commercial, etc.).

In this role, you will proactively reach out to clients in order to achieve individual and team goals.

Your ability to network and find business through events hosted at our City Center and showrooms are an integral key part of this role.

Sales Responsibilities:

• Welcome and engage every customer and provide the best customer experience, with the goal of developing long term relationships and foster brand loyalty.

• Assist all walk-ins & customers with appointments that arrive at the showroom.

• Provide support face-to-face, over the phone and via email to better help customers understand the benefits of Cosentino brand.

• Develop and build relationships with design firms in the area. Manage the relationship through face-to-face visits outside of the showroom and generate sales through them according to the sales goals assigned to the position.

• Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested, as well as highlighting possible stock issues that may arise to help them achieve and exceed sales targets.

• Work with the City Manager and Showroom Managers to increase traffic within the City Center and leads.

• Register visits and leads in SalesForce.

Organization and Administration Responsibilities:

• Filter the leads of the City Center via phone call and only forward the ones with potential.

• Organize and plan events in advance, coordinating content and making sure we have qualified attendees.

• Responsible for execution of events: invitations, catering, logistics, publicity, mailing.

• Ensure daily entry of all customer visits in Salesforce

• Ensure the showroom is always in perfect condition: this includes, but not limited to the cleanliness of all furniture, equipment, supplies and placing marketing materials.

• Manage and maintain the showroom: this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials, attending visitors daily and during events.

• Manage the administrative tasks required for suppliers.

Qué necesitas para tener éxito

Professional Experience

Required

- 2+ experience in sales

- 1+ experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales

- Preferably 2+ experience in interior design industry

Knowledge

Required:

- Proven Success in Sales, Marketing and Customer Service

Desired

- Knowledge of the building or decoration market

Academical Background

Required

- High School Diploma or GED

Desired

- bachelor’s degree in interior design, architecture or similar

Qué ofrecemos

A great experience to grow in a key position for us in Cosentino

Acerca de Cosentino

En COSENTINO nuestro propósito es inspirar a las Personas a través de espacios innovadores y sostenibles. Somos el productor líder mundial de superficies arquitectónicas y decorativas. Nuestros productos están diseñados para brindar soluciones innovadoras y funcionales tanto para el hogar como para espacios comerciales, como encimeras de cocina y baño, espacios abiertos al aire libre, fachadas, etc. Innovación, sostenibilidad, funcionalidad y belleza describen nuestra propuesta de valor para los diferentes actores del mercado y cliente final www.cosentino.com

Con presencia en más de 100 países y 5 continentes, nuestro negocio sigue creciendo constantemente en todas las geografías. así como oportunidades de carrera para personas talentosas como tú.

Cosentino es un empleador que ofrece igualdad de oportunidades y prohíbe la discriminación y el acoso de cualquier tipo: Cosentino está comprometida con el principio de igualdad de oportunidades laborales para todos los empleados y con proporcionar a los empleados un entorno laboral libre de discriminación y acoso. Todas las decisiones de empleo en Cosentino se basan en las necesidades comerciales, los requisitos del trabajo y las calificaciones individuales, sin distinción de raza, color, religión o creencias, nacionalidad, clase social, origen étnico, sexo o situación de embarazo, edad, discapacidad física, mental o sensorial, enfermedad, orientación sexual, identidad y/o expresión de género, estado civil o pareja de hecho, historial médico familiar o información genética, estado familiar o parental.
 

Cosentino no tolerará la discriminación o el acoso por ninguna de estas características.