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Product Trainer & Support Specialist Boston, MA

Aug 31, 2019

Boston, US

What do we expect from you?

Would you like to be part of a world's leading producer of building materials that inspire architectural and decorative solutions? Are you passionate about distribution of products that inspire the life of many people?

 

At Cosentino (www.cosentino.com) we are looking for a Project and Support Specialist to work with us covering the Boston area.

 

You will join a company:

 

  • With an international mindset and presence in 80+ countries
  • With an amazing growth story, sustained by an extraordinary innovation with products such as Silestone®, Dekton® and Sensa by Cosentino®
  • In which you will be able to grow your career and develop your leadership skills
Your Key Responsibilities will be:

Our Logistic’s team is looking for a Product and Support Specialist to be part of our team. On this position you would be responsible for supporting product growth through training of internal and external customers. Conducting training and product demonstrations and presentations. Assisting with resolution of escalated customer issues.

 

Job Expectations

 

  • Develop and lead product training presentations
  • Develop and lead hands on technical training classes
  • Required continual training to stay current on all industry changes and fabrication equipment
  • Support customer service and field personal with technical expertise and knowledge
  • Assist with escalated customer issue resolution as needed in assigned area
Qualifications/Certifications:

EDUCATION
Required

  • Bachelor's Degree

Desired

  • Master's Degree
What knowledge do you need?

KNOWLEDGES
Required

  • Professional proficiency in Excle, PowerPoint, Word and Outlook
  • Fabrication of stone products
  • Knowledge of stone fabrication machinery
  • Experience with presenting in a classroom enviroment
  •  
What do you need to be successful in the role?

EXPERIENCE
Required

  • Minimum 2 years of similar experience

 

LOCATIONThis position will be located:

Coral Gables

OTHERS
  • Lifting up to 40 lbs frecuently
  • Travel requirement up to 90% local


Nearest Major Market: Boston

Job Segment: Fabrication, Manufacturing

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