Customer Service Representative - Phoenix, AZ

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Date: Jul 10, 2019

Location: Phoenix, US

Company: Cosentino

Why should you consider this opportunity?
What will you be doing?

The Customer Service Representative ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. This position manages the installation and fabrication process. The CSR will build and maintain business relationship with clients by providing prompt and accurate service that will assist in increasing customer loyalty.

What are we looking for?
  • Ensure high customer service levels at all times
  • Maintain customer relationships face to face , by phone or electronically
  • Grow and develop customer relationships and loyalty to increase market share
  • First point of Customer Contact the stores
  • Responsible for updated customer information in the system
  • Updates the systems and any supplier net
  • Coordinate schedules Install with Customers and follow up after measure
  • Responsible to follow up complete satisfaction install completion
  • Manage the outlying market managers
  • Manage installation of all segments
  • Coordinate Spiff Program
  • Other duties as directed by supervisor
About the Company

Nearest Major Market: Phoenix

Job Segment: Fabrication, Manufacturing

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